Evidence of municipal awareness as a construct for enhancing citizen satisfaction in municipal council of Malaysia

• Main Authors: Bello, Muhammad Umar, Juanil, Daud, Kasim, Rozilah, Razali, Muhammad Najib, Ngadiman, Yunos, Bon, Talib
• Format: Article
• Published: Path of Science 2018
• Subjects: T Technology (General); TD783-812.5 Municipal refuse. Solid wastes
• Online Access: http://eprints.uthm.edu.my/4895/; https://doi.org/10.22178/pos.31-2
• Institution: Universiti Tun Hussein Onn Malaysia

This research study critically analysed the existing literature on municipal awareness relevancy of Municipal councils’ service delivery for the purpose of enhancing citizen satisfaction. The purpose of the study is the investigation of citizen satisfaction level of municipal services. Analysis of t...