POTENTIAL BENEFITS AND OBSTACLES OF CLOUD COMPUTING IMPLEMENTATION IN HIGHER EDUCATION INSTITUTIONS(HEIs): A DELPHI STUDY

• Main Authors: Kassim, Rahimah, Abdul Hamid, Nor Aziati, Nordin, Latipah
• Format: Article
• Language: English
• Published: 2020
• Subjects: T Technology (General); T61-173 Technical education. Technical schools
• Online Access: http://eprints.uthm.edu.my/6802/1/AJ%202020%20%28426%29.pdf; http://eprints.uthm.edu.my/6802/; http://dx.doi.org/10.31838/jcr.07.08.20
• Institution: Universiti Tun Hussein Onn Malaysia

In the education sector, cloud computing is an apparent innovation to guarantee the accessibility and sharing of assets through virtualization. This research aims to identify the potential benefits and obstacles of cloud computing implementation for the Learning Management System (CC-L) in Malaysia Higher Education Institutions (HEIs). Although the literature has discussed the benefits and obstacles caused by the implementation of cloud computing, the analysis needs to be done in the perspective and context of the relevant research. Therefore, the Delphi survey technique used to identify the potential benefits and obstacles among experts from HEIs and cloud service vendors. This finding expected to drive on how to overcome their limited resources to address the obstacles identified in cloud computing implementation success. Hence, the gap in the literature addresses in this study by focusing on different perspectives and countries. The result indicates the agreements of eight benefits and seven obstacles recommended that belief could support a decision of cloud computing implementation.