Modelling the factors measuring customer service excellence for mobile application technology usage in Abu Dhabi

• Main Authors: Al Naqbi, Saeed, Md Yassin, Azlina
• Format: Article
• Language: English
• Published: Penerbit UTHM 2022
• Subjects: T Technology (General)
• Online Access: http://eprints.uthm.edu.my/7415/1/J14308_06e8711265adfc5875dc0130fb8a7b8d.pdf; http://eprints.uthm.edu.my/7415/; https://doi.org/10.30880/ijscet.2022.13.02.005
• Institution: Universiti Tun Hussein Onn Malaysia

In many areas of business, technological innovation is critical. The ability to use technology to transform organisations is now a requirement in all industries. Nonetheless, technological acceptance has a significant impact on overall corporate performance. Mobile applications are becoming more...