Extending the occupational Safety and Health Management System as a Knowledge Management System through the mixed-reality remote audit

• Main Authors: Mohd. Isa, Mohd. Fuad, Ab. Rahim, Nor Zairah, Fathi, Mohamad Syazli, Mohd. Yusoff, Rasimah Che
• Format: Book Section
• Published: Springer Science and Business Media Deutschland GmbH 2022
• Subjects: T Technology (General)
• Online Access: http://eprints.utm.my/id/eprint/100305/; http://dx.doi.org/10.1007/978-3-031-07920-7_21
• Institution: Universiti Teknologi Malaysia

Auditing is one of the most important stages in evaluating the effectiveness of an Occupational Safety and Health Management System (OSHMS), which is also recognized as a Knowledge Management System (KMS). According to the International Labor Organization (ILO), the audit process is part of the evaluation element, where the auditor must evaluate the OSH performance. The traditional audit might not be able to be conducted due to the Covid-19 pandemic and the Movement Control Order (MCO) scenario, therefore the remote audit is being viewed as a viable solution to ensuring the audit process continues. The solution could also be utilized beyond the pandemic period as it may become one of the effective method for the audit process. The paper describes how the OSHMS can be remotely audited utilizing Mixed Reality (MR) applications in a design thinking manner. To test the approach, preliminary data was collected in an OSH office. The findings of this paper will aid stakeholders in the relevant context in making investment decisions for digitising their OSH audit process in order to create a future-ready ecosystem.