The effectiveness of maintenance management at government school in Johor

• Main Author: Ahmad, Azrina
• Format: Thesis
• Language: English
• Published: 2022
• Subjects: HD28 Management. Industrial Management
• Online Access: http://eprints.utm.my/id/eprint/100403/1/AzrinaAhmadMBE2022.pdf; http://eprints.utm.my/id/eprint/100403/; http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:150201
• Institution: Universiti Teknologi Malaysia

School buildings are categorized as one of the major facilities provided by the Government in the national education sector. In order to ensure that the public facilities provided are in good and safe condition, the maintenance aspect must be taken into account by the department involved which are, State Department of Education (JPN) and District Education Office (PPD) as an agency coordinating maintenance work for Government schools. This study aims to identify challenges in maintenance management practice, and to determine the implementation level of goverment school building maintenance carried out at Johor state level. An online questionnaire was conducted to 64 respondents in JPN and PPD who were directly involved in the maintenance of government school buildings in Johor. Review on related literatures had identified 24 challenges of maintenance management practice in government school buildings and 16 criteria for implementation of maintenance management practice based on the PDCA-ISO 41001 framework. The challenges and levels of implementation of school building maintenance practice were analyzed by using the mean value score 14 main challenges have been identified in maintenance management practice of government school building. Among the top three main challenges that have the highest mean score are, the current state of some school buildings is obsolete and poor, limited annual allocation for school building maintenance and application for additional allocation of building maintenance is very limited. The results also show that implementation level of maintenance management practice at government school based on the mean score value was at a average level and meets minimum requirements of PDCA-ISO 41001 framework. Therefore, this study provides recommendations and basic reference guidelines to achieve effectiveness in maintenance management practice at government school building through various strategies of improvements.