Does soft and hard TQM practices impact operational performance? A conceptual model

Does soft and hard TQM practices impact operational performance? A conceptual model

The current paper aims to develop a conceptual model for examining total quality management (TQM) (Soft and Hard practices) and their effect on operational performance. The TQM philosophy and Recourses Based View theory (RBV) provide starting points for developing the conceptual model. Based on the...

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Bibliographic Details
Main Authors: Alawamleh, Esra'a, Singh, Harcharanjit, Aljuboori, Zainab M.
Format: Article
Language:English
Published: Human Resource Management Academic Research Society 2022
Subjects:
HB615-715 Entrepreneurship. Risk and uncertainty. Property
Online Access:http://eprints.utm.my/id/eprint/100546/1/EsraaAlawamleh2022_DoesSoftandHardTQMPractices.pdf
http://eprints.utm.my/id/eprint/100546/
https://hrmars.com/papers_submitted/12870/does-soft-and-hard-tqm-practices-impact-operational-performance-a-conceptual-model.pdf
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Institution: Universiti Teknologi Malaysia
Language: English

Internet

http://eprints.utm.my/id/eprint/100546/1/EsraaAlawamleh2022_DoesSoftandHardTQMPractices.pdf
http://eprints.utm.my/id/eprint/100546/
https://hrmars.com/papers_submitted/12870/does-soft-and-hard-tqm-practices-impact-operational-performance-a-conceptual-model.pdf

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