Linking lean organisational culture and balanced scorecard: an improved way of measuring lean performance
The evolving business environment triggers the need for continuous improvement through lean management in the organisation. Many argue that measuring lean performance through financial indicators alone is insufficient and no longer valid. Hence, the surge of the balanced scorecard as an improved per...
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Main Authors: | , , |
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Format: | Article |
Published: |
Inderscience Publishers
2022
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Subjects: | |
Online Access: | http://eprints.utm.my/id/eprint/101014/ http://dx.doi.org/10.1504/IJBPM.2022.123814 |
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Institution: | Universiti Teknologi Malaysia |