Improving Quality With Basic Statistical Process Control (SPC) Tools: A Case Study
In order to survive in a competitive market, improving quality and productivity of product or process is a must for any company. Some simple techniques like the "seven basic quality control(QC) tools" provide a very valuable and cost effective way to meet these objectives. This paper prese...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit UTM Press
2001
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/1032/1/JT35A3.pdf http://eprints.utm.my/id/eprint/1032/ http://www.penerbit.utm.my/onlinejournal/35/A/JT35A3.pdf |
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| Institution: | Universiti Teknologi Malaysia |
| Language: | English |
| Summary: | In order to survive in a competitive market, improving quality and productivity of product or process is a must for any company. Some simple techniques like the "seven basic quality control(QC) tools" provide a very valuable and cost effective way to meet these objectives. This paper presents a case study in which a local plastic injection moulding company deployed some part of the "seven basic quality control(QC) tools" to significantly improved the monthly defect quality from 13.49% to 7.4%. However, to make them successful as cost effective and problem solving tools, strong commitment from top management is required. |
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