Factors affecting the level of customer service satisfaction towards courrier service management at Johor Bahru.
The purpose of this study is to assessed the level of customer service satisfaction towards the courier service management in Johor Bahru. This research also to evaluate the relationship between courier service quality and customer satisfaction in courier service management, as well as to determine...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Scientific Journal of Innovation and Social Science
2022
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| Subjects: | |
| Online Access: | http://eprints.utm.my/104707/1/NurAsyhikinYaacobTehZaharahYaacob2022_FactorsAffectingtheLevelofCustomerService.pdf http://eprints.utm.my/104707/ https://journals.academicianstudies.com/sjissr/article/view/94/70 |
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| Institution: | Universiti Teknologi Malaysia |
| Language: | English |