Citizen engagement on government social media: validation of measurement items

• Main Authors: Ari Wedhasmara, Ari Wedhasmara, Samsuryadi, Samsuryadi, Che Hussin, Ab. Razak
• Format: Conference or Workshop Item
• Published: 2023
• Subjects: H Social Sciences (General)
• Online Access: http://eprints.utm.my/108320/; http://dx.doi.org/10.1007/978-981-99-3091-3_67
• Institution: Universiti Teknologi Malaysia

The emergence of social media with web 2.0 technology and User Generated Content (UGC), has brought change, this can be seen by the increasing number of social media users around the world, in line with the increasing Internet penetration. This is what makes governments in various parts of the world...