Determining TQM practices in university R&D activities using factor analysis : research experience of Malaysian universities

• Main Authors: Ahmad Jusoh, Ahmad Jusoh, Yusoff, Rushami Zien, Mohtar, Shahimi
• Format: Article
• Language: English
• Published: Faculty of Management and Human Resource Development, UTM 2008
• Subjects: HD28 Management. Industrial Management; LB2300 Higher Education
• Online Access: http://eprints.utm.my/id/eprint/11721/3/AhmadJusoh2008_DeterminingTQMPracticesinUniversity.pdf; http://eprints.utm.my/id/eprint/11721/; http://www.fppsm.utm.my/download/cat_view/13-jurnal-kemanusiaan/26-bil-11-jun-2008.html
• Institution: Universiti Teknologi Malaysia

Overall, this paper discusses the applicability of TQM and proposes a theoretical framework of TQM to suit the need of the Research and Development (R&D) context. The dimensions for the framework were based on the previous empirical studies, the evaluation criteria of world standard criteria suc...