Bus transport user satisfaction and service quality improvement through vehicle tracking technology
Public transportation is a principle service in every country. Increased public transport usage can solve several problems such as reduced traffic, congestion and the global warming. Public transport improvement is an issue that helps to increase public transport usage. Previous researchers have pro...
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Format: | Thesis |
Published: |
2010
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Online Access: | http://eprints.utm.my/id/eprint/13599/ |
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Institution: | Universiti Teknologi Malaysia |
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