ISO 9000 certification and construction project performance: the Malaysian experience

Purpose This paper explores the relationship between an ISO9000 certified quality management system (QMS) and elements of performance in constructionproject environments. Design/methodology/approach A survey based approach is used to collect data from project managers working in the Malaysian constr...

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Bibliographic Details
Main Authors: Din, Sabariyah, Abd. Hamida, Zahidy, James Bryde, David
Format: Article
Published: Elsevier B.V. 2010
Subjects:
Online Access:http://eprints.utm.my/id/eprint/26315/
http://dx.doi.org/10.1016/j.ijproman.2010.11.001
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Institution: Universiti Teknologi Malaysia