Education service: international students’ perception

• Main Authors: Rajab, Azizah, Abdul Rahman, Hamidah, Panatik, Siti Aisyah, Shaari, Roziana
• Format: Article
• Published: European Journal of Business and Social Sciences (EJBSS) 2012
• Subjects: HD28 Management. Industrial Management; L Education (General)
• Online Access: http://eprints.utm.my/id/eprint/31767/; http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:69346
• Institution: Universiti Teknologi Malaysia

Nowadays education has become the world leading symbol of prestige and higher learning institutions are among the largest service industry in the 21st Century. These institutions are facing multiple tasks not only to maintain and uphold their identities but also to provide quality services which off...