Sustaining service facilities in a Research University
954Higher educational over the world is facing intense challenges due to the need to transform and revolutionize the quality of services provided. Higher learning institutes in Malaysia are now under pressure to offer quality services in order to compete with others that have taken measures to impro...
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| Main Authors: | , , , |
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| Format: | Article |
| Published: |
GSTF Digital Library
2012
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/33038/ http://dl4.globalstf.org/?wpsc-product=sustaining-service-facilities-in-a-research-university |
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| Institution: | Universiti Teknologi Malaysia |