Modeling a balanced score card systems in it departments using a fuzzy AHP and non linear regression approach regarding to mindset of evaluators

Nowadays, the key role of Balanced Score cards in performance management and performance measurement is undeniable. The current BSC systems are not able to deal with vagueness and imprecision of evaluators’ mental. In order to overcome these constraints a general framework is proposed for Balanced S...

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Bibliographic Details
Main Authors: Farhangian, Mohammad Mehdi, Marzoughi, Foad, Sim, Alex Tze Hiang
Format: Article
Published: International Journal of Computer and Network Security (IJCNS) 2010
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Online Access:http://eprints.utm.my/id/eprint/37998/
http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:78095
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Institution: Universiti Teknologi Malaysia