Ontology driven knowledge map for enhancing business process reengineering

• Main Authors: Musa, Mahdi alhaji, Othman, Mohd. Shahizan, Al - Rahimi, Waleed Mugaheed
• Format: Article
• Published: 2013
• Subjects: HD30.2 Knowledge management
• Online Access: http://eprints.utm.my/id/eprint/40950/; http://airccse.org/journal/cseij/papers/3613cseij02.pdf
• Institution: Universiti Teknologi Malaysia

It has been a constant human desire to be dissatisfied with the status quo as there is always need to improve upon the way business is being done. As a result, Business process reengineering is introduced into organization in order to overcome these challenges of inefficiencies and high running cost. A lot of problems were encounter ed during the process of reengineering programmes. One of many factors that are identified as the possible reason for the failures in most business process reengineering is the lack of giving much emphasis on the knowledge available within the environment in which the business process is taking place. In this paper therefore we propose a methodology that addresses this issue through the use knowledge source map and formal organizational ontology. The organization and business process are model together to provides most efficient way of utilizing the knowledge in the organization in the event of business process reengineering.