A proposed service level agreement parameters for business to customer E-Commerce cloud
Cloud computing provides a large pool of accessible resources (hardware, platform, software) in a form of services. It became a cost effective alternative to the traditional IT infrastructure. Nowadays, as more and more e-commerce companies delegate their task to cloud providers, Services Level Agre...
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| Main Author: | |
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| Format: | Thesis |
| Published: |
2014
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/41582/ |
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| Institution: | Universiti Teknologi Malaysia |