Environmentally friendly as a new dimension of product quality
The purpose of this paper is to extend dimensions of product quality to cover the ecological phenomena. It proposes adding a new dimension (environmentally friendly) to other dimensions of product quality for solving the environmental issues. The main focus of literature review is on product quality...
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| Main Authors: | , , |
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| Format: | Article |
| Published: |
Emerald Group Publishing Limited
2014
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/52720/ http://dx.doi.org/10.1108/IJQRM-06-2012-0079 |
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| Institution: | Universiti Teknologi Malaysia |