Exploring shared services from an is perspective: a literature review and research agenda

Shared services have gained significance as an organizational arrangement, in particular for support functions, to reduce costs, increase quality, and create new capabilities. The information systems (IS) function is amenable to sharing arrangements and information systems can enable sharing in othe...

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Bibliographic Details
Main Authors: Fielt, Erwin, Bandara, Wasana, Miskon, Suraya, Gable, Guy G.
Format: Article
Published: Journals at AIS Electronic Library (AISeL) 2014
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Online Access:http://eprints.utm.my/id/eprint/52817/
https://aisel.aisnet.org/cais/vol34/iss1/54
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Institution: Universiti Teknologi Malaysia