Asian extreme bank's customer resolution unit: it is getting on nerves
This case is positioned in banking industry where Melinda Paul, a Head of Customer Service Unit, Asian Extreme Bank (AEB) employed Sanjeev Mehan, an 28 years old young man with eight years of track record in banking industry. Sanjeev, who previously worked with a renowned Malaysian bank, looking for...
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| Main Authors: | , , |
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| Format: | Article |
| Published: |
Azman Hashim International Business School
2015
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/60122/ https://business.utm.my/ijibs/issue/vol4-no1/57-asian-extreme-bank-s-customer-resolution-unit-it-is-getting-on-nerves |
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| Institution: | Universiti Teknologi Malaysia |