SLDU Industries Sdn Bhd: The blame game in the performance measurement systems

• Main Authors: Basiruddin, Rohaida, Sanayan @ Abdul Salam, Zarina, Isa, Che Ruhana, Abdul Rasid, Siti Zaleha, Zainal Abidin, Zainurain
• Format: Article
• Published: Azman Hashim International Business School 2015
• Subjects: HB615-715 Entrepreneurship. Risk and uncertainty. Property
• Online Access: http://eprints.utm.my/id/eprint/60416/; https://business.utm.my/ijibs/issue/vol4-no2/61-sldu-palm-industries-sdn-bhd-the-blame-game-in-the-performance-measurement-systems
• Institution: Universiti Teknologi Malaysia

This case depicts the dilemma faced by SLDU Palm Industries Sdn. Bhd’s management on how to ensure managerial performance is aligned with the company’s goal. Mr Jalis, the head of human resource department was satisfied with the employees’ performance and gave them high marks in their annual perform...