Analyzing sharing experiences in government sector based on shared service perspectives

Shared service exists both in private and in public sectors. The promising benefits of shared service make many governments try to implement it in different ways. This paper describes the experiences of using shared service in government sector from i) process ; ii) technical; and iii) strategic...

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Bibliographic Details
Main Authors: Hafizi, R., Miskon, S., Rahman, A. A., Sim, A. T. H., Abdullah, N. S., Ahmad, N.
Format: Article
Published: 2016
Subjects:
Online Access:http://eprints.utm.my/id/eprint/68836/
http://www.jatit.org/volumes/Vol88No1/14Vol88No1.pdf
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Institution: Universiti Teknologi Malaysia