Toward a customer knowledge management model for enhancing enterprise software quality
Many previous research studies on software quality enhancement have only focused on the technical aspects of software quality, such as reliability, maintainability and functionality. However, the nature of enterprise software requires additional focus on transferring and integration of customer know...
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| Main Authors: | , , |
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| Format: | Article |
| Published: |
American Scientific Publishers
2017
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/75216/ https://www.scopus.com/inward/record.uri?eid=2-s2.0-85032942042&doi=10.1166%2fasl.2017.10017&partnerID=40&md5=5d55a640e5f47b63d3911d10c4c66dd4 |
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| Institution: | Universiti Teknologi Malaysia |