A knowledge management performance measurement system for small and medium enterprises
An important step after the implementation of knowledge management (KM) is to evaluate its effectiveness and performance. Knowledge management performance measurement (KMPM) is necessary in order to achieve effective and successful KM. Comprehensive set of constructs and metrics for KMPM have yet to...
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Format: | Thesis |
Language: | English |
Published: |
2017
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Online Access: | http://eprints.utm.my/id/eprint/78671/1/LeeChengShengPFKM2017.pdf http://eprints.utm.my/id/eprint/78671/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:106969 |
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Institution: | Universiti Teknologi Malaysia |
Language: | English |