Critical success factors of student relationship management

Due to the upward trend in the globalization of sustainability issues and the intense competitive environment, it is evident that higher education institutions need new strategic approaches to succeed. To this end, the inquiry for this paper has been made into the debate about student relationship m...

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Bibliographic Details
Main Authors: Gholami, H., Saman, M. Z. M., Sharif, S., Zakuan, N., Abu, F., Awang, S. R.
Format: Article
Language:English
Published: MDPI AG 2018
Subjects:
Online Access:http://eprints.utm.my/id/eprint/79653/1/SafianSharif2018_CriticalSuccessFactorsofStudent.pdf
http://eprints.utm.my/id/eprint/79653/
http://dx.doi.org/10.3390/su10124527
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Institution: Universiti Teknologi Malaysia
Language: English