Evidence of municipal awareness as a construct for enhancing citizen satisfaction in municipal council of Malaysia
This research study critically analysed the existing literature on municipal awareness relevancy of Municipal councils’ service delivery for the purpose of enhancing citizen satisfaction. The purpose of the study is the investigation of citizen satisfaction level of municipal services. Analysis of t...
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| Main Authors: | , , , , , |
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| Format: | Article |
| Published: |
Path of Science
2018
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/82008/ http://dx.doi.org/10.22178/pos.31-2 |
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| Institution: | Universiti Teknologi Malaysia |