Kesan latihan kendiri dinamik terhadap konsep kendiri dan perilaku asertif dalam kalangan pegawai kanan polis trafik

• Main Author: Zainal Abidin, Bakri
• Format: Thesis
• Language: English
• Published: 2016
• Subjects: HD28 Management. Industrial Management
• Online Access: http://eprints.utm.my/id/eprint/84001/1/BakriZainalAbidinPFM2016.pdf; http://eprints.utm.my/id/eprint/84001/; http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:126326
• Institution: Universiti Teknologi Malaysia

The research investigated the effect of self-concept dynamic training on the dimensions of self-concept and assertive behaviour among senior traffic police officers. This research used a pre and post-test experimental design. Sixty senior traffic police officers involved in this study were chosen based on random matching sampling procedure. Thirty participants in the experimental group had undergone the self-concept dynamic training conducted two hours each week over eight consecutive weeks. The effect of the training was measured using two instruments, namely the Tennessee Self- Concept Questionnaire and Rathus Assertive Questionnaire. The former consists of 8 elements that encompass 80 items of self-identity, selfsatisfaction, self-behaviour, self-physical, self-moral-ethics, self-personal, selffamily and self-social. On the other hand, the latter consists of 5 elements that covers 30 items on rights of respecting each other, rights of feelings, rights of making mistakes, rights of saying no, rights of asking and communication. Statistical tests used were the dependent and independent t-tests using Statistical Package for Social Sciences (SPSS) version 20.0 software. All the participants in the experimental group showed significant improvements in their scores after the training as compared to those in the control group. There were significant improvements on findings related to self-concept and assertive behaviour after the training. This proves that this training should be emphasized in the effort to improve self-concept and assertive behaviour among these officers. Findings from the study would assist senior traffic police officers in the development of their self-concept and assertive behaviour to improve their work performance which involves a high commitment to the community, organization and stakeholders.