Knowledge management of flood disaster in social media

• Main Author: Muzafar, Fairuz Amalina
• Format: Thesis
• Language: English
• Published: 2017
• Subjects: QA75 Electronic computers. Computer science
• Online Access: http://eprints.utm.my/id/eprint/85816/1/FairuzAmalinaMuzafarMFC2017.pdf; http://eprints.utm.my/id/eprint/85816/; http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:132627
• Institution: Universiti Teknologi Malaysia

Social media sites are playing a significant role in rapid propagation of information when disasters occur. This effective communication platform is a great useful tool for emergency management agencies during all phases of disaster management life cycle which is prevention, preparedness, response, and recovery. Effective knowledge management is promising to improve organizational and personal performance. It has been widely recognized that information and communication technologies may contribute to knowledge management if they can be suitably utilized. Thus, this study is carried out to identify the utilization of knowledge management processes for flood disaster management in social media. Quantitative method is chosen for collecting data in this research.