Towards a conceptual model to evaluate usability of digital government services in Malaysia
The Malaysian government is committed to provide comprehensive digital government services and it is reflected in some policies and strategic plans such as 11th Malaysia Plan 2016-2020 (RMKe-11) for digital government transformation. However, though most of the Malaysia government services are onlin...
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Main Authors: | , , , , , |
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Format: | Article |
Language: | English |
Published: |
Science and Information Organization
2019
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Subjects: | |
Online Access: | http://eprints.utm.my/id/eprint/87677/1/NurazeanMaarop2019_TowardsaConceptualModeltoEvaluateUsability.pdf http://eprints.utm.my/id/eprint/87677/ http://dx.doi.org/10.14569/ijacsa.2019.0100438 |
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Institution: | Universiti Teknologi Malaysia |
Language: | English |