Problems facing by visually impaired people during interaction with mobile applications

• Main Authors: Qureshi, Hammad Hassan, Doris, Hooi-Ten Wong
• Format: Article
• Language: English
• Published: Ecronicon 2019
• Subjects: TK Electrical engineering. Electronics Nuclear engineering
• Online Access: http://eprints.utm.my/id/eprint/88063/1/DorisHooiTenWong2019_ProblemsFacingbyVisuallyImpaired.pdf; http://eprints.utm.my/id/eprint/88063/; https://www.ecronicon.com/ecop/pdf/ECOP-10-00549.pdf
• Institution: Universiti Teknologi Malaysia

In order to improve the quality of life for Visually Impaired People (VIP), these mobile applications have paly an important role. VIP can independently live their lives with the help of advanced mobile technology. There are many assistive mobile applications that facilitate the VIP to perform their daily tasks. But when VIP interacts with these mobile applications there are many accessibility issues. This paper focused on the accessibility of mobile phone applications by VIP. This paper observed the activities of VIP during using mobile applications. In this paper, a total of 10 VIP people have participated with a different type of visual impairment. In order to find out the problems in accessibilities, the participants completed the given task. In a result of observation and accessibility of mobile phone applications, there were found many problems of accessibilities and usability. The representation of problems during interaction of mobile applications with VIP is the main contribution of this paper.