The impact of public participation and service quality on the performance of Abu Dhabi's municipalities

• Main Authors: Alzaabi, Sultan Abdulazeez Jasim, Marni, Nurazmallail
• Format: Article
• Language: English
• Published: Academy IRMBR 2019
• Subjects: BP Islam. Bahaism. Theosophy, etc
• Online Access: http://eprints.utm.my/id/eprint/88250/1/NurazmallailMarni2019_TheImpactofPublicParticipationandServiceQuality.pdf; http://eprints.utm.my/id/eprint/88250/; https://irss.academyirmbr.com/papers/1546252671.pdf
• Institution: Universiti Teknologi Malaysia

Municipalities in Abu Dhabi are facing many hindrances in providing service quality to the public. Among the critical factor noted is poor public participation in local government decision-making process. Therefore, this study evaluates the degree of public participation in the decision-making proce...