The effect of user-generated content quality on brand engagement: the mediating role of functional and emotional values

User-generated content (UGC) and online customers' brand engagement are gaining popularity and becoming essential tools in improving the online business. Considering its growing importance, the present research aims to examine the indirect effect of UGC quality on online customers' brand e...

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Bibliographic Details
Main Authors: Mohammad, Jihad, Quoquab, Farzana, Thurasamy, Ramayah, Alolayyan, Main Naser
Format: Article
Published: California State University, Long Beach 2020
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Online Access:http://eprints.utm.my/id/eprint/90307/
http://www.jecr.org/node/598
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Institution: Universiti Teknologi Malaysia

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