A systematic literature review and a proposed model on antecedents of trust to use social media for e-government services

Trust is an essential determinant that encourages citizens’ behavior to use e-government services. However, despite its importance there is little evidence of research to investigate citizens’ trust in e-government services, particularly in context of using social media as a technology platform for...

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Bibliographic Details
Main Authors: Khan, Sohrab, Ab. Rahim, Nor Zairah, Maarop, Nurazean
Format: Article
Published: IASE 2020
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Online Access:http://eprints.utm.my/id/eprint/93792/
http://dx.doi.org/10.21833/ijaas.2020.02.007
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Institution: Universiti Teknologi Malaysia