Towards user-centric standardization of mobile applications design model for visually impaired people

• Main Authors: Qureshi, Hammad Hassan, Wong, Doris Hooi Ten
• Format: Article
• Published: ICIC International 2020
• Subjects: T Technology (General)
• Online Access: http://eprints.utm.my/id/eprint/93858/; http://dx.doi.org/10.24507/icicelb.11.04.319
• Institution: Universiti Teknologi Malaysia

In order to perform everyday activities, a large number of Visually Impaired People (VIP) use mobile applications. The lives of Visually Impaired People (VIP) have gain strength with the use of mobile applications. There are many mobile applications that have still problems for VIP when they use these mobile applications. There are many types of research that are making efforts to solve the problems faced by VIP. There are many operating systems for different mobile applications that support Visually Impaired People (VIP). The better user experience can be provided to VIP by review again on existing mobile applications. This paper observed the patterns of VIP to using mobile applications, in order to fulfill the goal of user-centric standardization of mobile application for visually impaired people. In this paper, 25 VIP participated in performing the task. In the result of observation, there are a lot of usability and accessibility problems during using mobile applications. This paper also suggested the guidelines for user-centric standardization of mobile applications for VIP on the basis of their wishes. In order to conclude, it is suggested that there is a need for user-centric standardization of mobile applications to improve the present conditions of mobile applications for VIP.