Measuring validity and reliability of website credibility factors in influencing user engagement questionnaire
Purpose: The purpose of this paper is to show the importance of validity process in survey questionnaire instrument development. It is to confirm all items chosen are valid in the context of study, especially in assessing municipal website Web user behaviours. The quality of measurement also can be...
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| Main Authors: | , , |
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| Format: | Article |
| Published: |
Emerald Publishing Limited
2021
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/96455/ http://dx.doi.org/10.1108/IJWIS-08-2020-0050 |
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| Institution: | Universiti Teknologi Malaysia |