Customer satisfaction on public bus network system on Malacca, Malaysia

Customer satisfaction on public bus network system on Malacca, Malaysia

Customer satisfaction is one of the main considerations when operating a successful city bus service. An increased number of private vehicles in the city causes traffic congestion resulted from low level of usage for public transportation. Unattractive public bus system might be the reason why the u...

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Bibliographic Details
Main Authors: Mohd. Zahri, Faza Nadhirah, Mohamad Husny Hamid, Zuhra Junaida
Format: Article
Language:English
Published: IJSEAS 2021
Subjects:
HE Transportation and Communications
TH434-437 Quantity surveying
Online Access:http://eprints.utm.my/id/eprint/97572/1/ZuhraJunaida2021_CustomerSatisfactiononPublicBusNetwork.pdf
http://eprints.utm.my/id/eprint/97572/
https://ijseas.com/volume7/v7i9/IJSEAS202109103.pdf
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Institution: Universiti Teknologi Malaysia
Language: English

Internet

http://eprints.utm.my/id/eprint/97572/1/ZuhraJunaida2021_CustomerSatisfactiononPublicBusNetwork.pdf
http://eprints.utm.my/id/eprint/97572/
https://ijseas.com/volume7/v7i9/IJSEAS202109103.pdf

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