Systematic review on the attributes of resident satisfaction measurement in the facility management context

Resident satisfaction with the building maintenance services rendered by the property management company is vital to the quality of people's life in the residential buildings. Resident satisfaction measurement generally depends on the service quality of the building maintenance services offered...

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Bibliographic Details
Main Authors: A. Ramli, A. M., Harun, Aizul Nahar, Mohd. Nawi, Mohd. Nasrun, Haron, Nuzul Azam
Format: Article
Language:English
Published: Akademia Baru Publishing (M) Sdn Bhd 2020
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Online Access:http://eprints.utm.my/id/eprint/97615/1/AizulNahar2020_SystematicReviewontheAttributesofResident.pdf
http://eprints.utm.my/id/eprint/97615/
http://dx.doi.org/10.37934/arbms.21.1.2739
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Institution: Universiti Teknologi Malaysia
Language: English