Moderation effect of client special treatment benefits on the relationship between logistics integration and logistics performance in the logistics services providers’ context

• Main Authors: Ayesh, Najla, Nik Mahmood, Nik Hasnaa, Baroto, Mas Bambang, Mubarak, Samah M. A.
• Format: Article
• Language: English
• Published: Growing Science 2021
• Subjects: T Technology (General)
• Online Access: http://eprints.utm.my/id/eprint/97874/1/NikHasnaa2021_ModerationEffectOfClientSpecialTreatmentBenefits.pdf; http://eprints.utm.my/id/eprint/97874/; http://dx.doi.org/10.5267/j.msl.2021.2.014
• Institution: Universiti Teknologi Malaysia

In the face of global competition and the coronavirus disease-19 (COVID-19) pandemic, the logistics service providers (LSPs) are facing severe challenges to attain their logistics performance indicators. To continue in such a market place, LSPs need to maintain a dedicated integration relationship w...