Shipper's perceptions of aviation Logistics Service Quality (LSQ) of air freight provider

Shipper's perceptions of aviation Logistics Service Quality (LSQ) of air freight provider

This research investigates logistics service quality of the air freight provider from a shipper's perspective in Malaysia. The multiple empirical case studies are used to collect data from the shipper':s perspective. Findings suggest there are five main factors that represent air freight s...

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Bibliographic Details
Main Authors: Rahman, N.A.A., Mohammad, M.F., Rahim, S.A., Hassan, R., Ahmad, M.F., Kadir, S.A.
Format: Article
Published: Medwell Journals 2018
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85042519888&doi=10.3923%2fjeasci.2018.1.6&partnerID=40&md5=b819a67f7e0a2cdbf3d3005b710bdac1
http://eprints.utp.edu.my/21374/
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Institution: Universiti Teknologi Petronas

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https://www.scopus.com/inward/record.uri?eid=2-s2.0-85042519888&doi=10.3923%2fjeasci.2018.1.6&partnerID=40&md5=b819a67f7e0a2cdbf3d3005b710bdac1
http://eprints.utp.edu.my/21374/

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