Role of temperament and communication in conflict management styles: A conceptual approach

• Main Authors: Musah, A.A., Ghazali, Z., Isha, A.S.N.
• Format: Article
• Published: American Scientific Publishers 2015
• Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-84946900224&doi=10.1166%2fasl.2015.6208&partnerID=40&md5=428fe00f0b2285282f1ae64f8f72f4cf; http://eprints.utp.edu.my/26058/
• Institution: Universiti Teknologi Petronas

This paper examines relationship between temperament and communication in conflict management styles in organizations by identifying inert factors underlying conflict behavior. Traditional conflict research assumes that when individuals face conflicts they follow a rational process, thus denying the...