Total Quality Management Practices and Adoption in Construction Industry Organizations: A Review

• Main Authors: Alawag, A.M., Salah Alaloul, W., Liew, M.S., Al-Aidrous, A.-H.M.H., Saad, S., Ammad, S.
• Format: Conference or Workshop Item
• Published: Institute of Electrical and Electronics Engineers Inc. 2020
• Online Access: https://www.scopus.com/inward/record.uri?eid=2-s2.0-85100732206&doi=10.1109%2fIEEECONF51154.2020.9319992&partnerID=40&md5=2e31f8d37847f144dee65e98ce4b90f3; http://eprints.utp.edu.my/29767/
• Institution: Universiti Teknologi Petronas

Total Quality Management (TQM) practices are well-known to encourage the performance of organizations in terms of procedures, services, and products to meet customers' expectations. TQM plays a critical role in developing products as well as other developments in the arena of construction indus...