Implementing Knowledge Transfer Solution through Web-based Help Desk System
Knowledge management is a process taking any steps that needed to get the most out of available knowledge resources. KM involved several steps; capturing the knowledge discovering new knowledge, sharing the knowledge and applied the knowledge in the decision making process. In applying the knowledge...
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| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Published: |
2007
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| Subjects: | |
| Online Access: | http://eprints.utp.edu.my/3824/1/webbasedknowledgetransfersystemutp.doc http://eprints.utp.edu.my/3824/ |
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| Institution: | Universiti Teknologi Petronas |
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