Job Satisfaction and Organizational Justice As Determinant of Turnover Intention: A Study Among Global Support Executives (GSEs) in HSBC Call Center Cyberjaya Malaysia
Turnover intention is basically the manifestation of one's inner feeling about his or her job. In other words, it is an emotional state linked to one's job, which would effectively be translated into job behaviors, and in due course would positively/negatively affect the overall performanc...
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Format: | Thesis |
Language: | English English |
Published: |
2006
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Online Access: | http://etd.uum.edu.my/13/1/banu_nagaindran.pdf http://etd.uum.edu.my/13/2/banu_nagaindran.pdf http://etd.uum.edu.my/13/ |
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Institution: | Universiti Utara Malaysia |
Language: | English English |
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