Perceived Leadership Styles and Commitment to Service Quality Among Academic Staff: The Mediating Influence of Job Satisfaction
Past researches have suggested that some universities in Malaysia were losing student because their standard of service quality was not up to the expectation. This gives emphasis that there is some concern in the way the students' were being treated or handled. With the global and national comp...
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| Format: | Thesis |
| Language: | English English |
| Published: |
2010
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| Subjects: | |
| Online Access: | http://etd.uum.edu.my/2304/1/Raemah_Abdullah_Hashim.pdf http://etd.uum.edu.my/2304/2/1.Raemah_Abdullah_Hashim.pdf http://etd.uum.edu.my/2304/ http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000764453 |
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| Institution: | Universiti Utara Malaysia |
| Language: | English English |
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