Factors Affecting Customer Satisfaction of Mobile Services in Yemen
The aim of this study is to find out the customer's satisfaction with Yemeni Mobile service providers. This study examined the relationship between perceived quality, perceived value, customer expectation, and corporate image with customer satisfaction. The result of this study is based on dat...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English English |
| Published: |
2010
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| Subjects: | |
| Online Access: | http://etd.uum.edu.my/2683/1/Hashed_Ahmed_Nasser_Mabkhot.pdf http://etd.uum.edu.my/2683/2/1.Hashed_Ahmed_Nasser_Mabkhot.pdf http://etd.uum.edu.my/2683/ http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000768761 |
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| Institution: | Universiti Utara Malaysia |
| Language: | English English |