The relationship and effect of role overload, role ambiguity, work-life balance and career development on work stress among call center executives of business process outsourcing (BPO) in Selangor
Work stress is a global issue that keep rising among the working adults. The fast growing business pace has created a highly demanding and stressful working environment. Work stress is a phenomena that is extremely threaten for both organization and employees. Consequently, this research is aim to...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English English |
| Published: |
2017
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| Subjects: | |
| Online Access: | http://etd.uum.edu.my/7076/ |
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| Institution: | Universiti Utara Malaysia |
| Language: | English English |