A study on the Service Quality Satisfaction among Executive Postgraduate Students
The purpose of this study is to identify the relationship between service quality dimension and satisfaction among postgraduate executive student. This study applied HEdPERF (Higher Education Performance) scale to measure service quality satisfaction in the higher education institution. The dimensio...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English English English |
| Published: |
2019
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/8744/1/S820298_01.pdf https://etd.uum.edu.my/8744/2/S820298_02.pdf https://etd.uum.edu.my/8744/3/820298%20REFERENCES.docx https://etd.uum.edu.my/8744/ |
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| Institution: | Universiti Utara Malaysia |
| Language: | English English English |