The influence of emotional intelligence on tacit knowledge sharing in service organizations

The challenge of knowledge management is to facilitate tacit knowledge sharing (TKS) so that it is extracted into organizational memory.In team environment, trust in crucial to TKS. The road to a trusting relationship is marked by inter-personal understanding and empathic communication between memb...

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Bibliographic Details
Main Authors: Othman, Abdul Kadir, Abdullah, Hazman Shah
Format: Conference or Workshop Item
Language:English
Published: 2008
Subjects:
Online Access:http://repo.uum.edu.my/11316/1/146-152-CR88.pdf
http://repo.uum.edu.my/11316/
http://www.kmice.uum.edu.my
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Institution: Universiti Utara Malaysia
Language: English