A case analysis of information technology management in a public university

• Main Author: Ismail, Noor Azizi
• Format: Conference or Workshop Item
• Language: English
• Published: 2008
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/11402/1/505-511-CR212.pdf; http://repo.uum.edu.my/11402/; http://www.kmice.cms.net.my/
• Institution: Universiti Utara Malaysia

Using a case study approach, this study investigates the issues of IT management in a public university in Malaysia, called The University.Findings indicate that The University lacks of common approach to decision-making or forum for making comprehensive assessments of IT plan and funding strategy.Campus information system was developed in an uncoordinated manner, reflecting interests of different departmental units, and decision support system is almost non-existence. A new IT planning structure with clear roles and responsibilities is proposed to overcome existing barriers to effective campus information system.